Last updated 22 September 2026
These terms cover use of this website and the basis on which we quote for work. The specific terms of any engagement — scope, fee, timeline — live in the written proposal we send you, and where the two differ, the proposal wins.
Who these terms are with
DigitalPlix, 631A, Sri Nagar, Gali No 2, Delhi – 110034, India. Contact: hello@digitalplix.com.
The website itself
The copy, design, code and visuals on this site belong to us. You are welcome to read it, quote it with attribution, and send it to a colleague. You may not copy the site or substantial parts of it to build a competing one.
The figures on this site are labelled, and the labels mean different things. Where a section says Case study, those are real numbers from a real client, measured as the page describes. Where it says Worked example, the numbers are illustrative — a model of what a well-run account in that category has to look like — and the page says so in the heading, the introduction and under the figures. We label them differently on purpose. Treat only the first kind as evidence.
The free audit
The audit is genuinely free and carries no obligation. You keep the findings whether or not you hire us. What you get is our professional opinion based on what you show us in about thirty minutes — not a guarantee, not an accounting document, and not a substitute for your own judgement. If we think your account is already well run, we will say so, and there will be nothing to sell you.
Quotes, fees and payment
- Fees are quoted after the audit, in writing, once we know what the work actually needs.
- Retainers are billed monthly in advance. Project work is billed against milestones.
- Clients outside India are invoiced in their own currency and may pay by Wise, Payoneer or bank transfer.
- Advertising spend is not our fee. Media budget stays on your own card and is billed to you directly by Google, Meta or the relevant platform. We never add a margin to your media spend.
- Taxes are charged as applicable.
Notice
Thirty days, either side, in writing. No lock-in and no exit fee. Work delivered or in progress at the point of notice is payable; anything beyond it is not.
What stays yours
On payment, everything we produce for you is yours: creative files, copy, page designs, code, keyword maps and content plans. Your advertising accounts, analytics properties, domain, hosting and business profiles stay in your name throughout — we work inside them, we do not hold them. Third-party assets we license for you (stock photography, fonts) remain under their own licences, and we will tell you which those are rather than leaving you to find out later.
What we need from you
Timely access to accounts, timely feedback, and accurate information about your business and your offer. Most delays in this industry are neither creative nor technical — they are approvals waiting on someone. We will tell you at the start exactly what we need and when.
Results
We will not guarantee a ranking, a cost per lead, a return on ad spend or a volume of enquiries, and you should be wary of any agency that does. Advertising and search results depend on your offer, your market, your pricing, your competitors and platform decisions outside anyone's control. What we do commit to is the work itself, the reporting, and telling you plainly when something is not working — including when the honest answer is that the problem is not the thing you hired us for.
Platform dependency
Google, Meta and the other platforms can change their rules, algorithms, pricing or approval decisions at any time, and can suspend accounts for reasons they do not always explain. We will help you respond, but we are not responsible for a platform's decisions about your account.
Confidentiality
What you share about your business stays between us. We will sign your NDA, or ours, before the audit rather than after, so you can put real numbers on the table in the first conversation. We keep client names private by default and ask permission before using any of them publicly.
Liability
Our total liability for any claim connected to an engagement is limited to the fees you paid us in the three months before the claim arose. We are not liable for indirect or consequential loss, including lost profit or lost business opportunity. Nothing here limits liability for fraud, or for anything that cannot be limited under Indian law.
Governing law
These terms are governed by the laws of India, and the courts at Delhi have exclusive jurisdiction. If you are a client outside India and would prefer a different forum, raise it before we start — it is negotiable, and far better settled at the beginning.
Changes
We may update these terms. The version that applies to your engagement is the one in force when you signed the proposal, not whatever is on this page later.