Last updated 3 October 2026
This page describes exactly what DigitalPlix collects through this website, why, and what you can ask us to do about it. It is written to be read rather than survived, and it describes what this site actually does — not a generic list of things a website might do.
Who we are
DigitalPlix is a digital marketing agency at 631A, Sri Nagar, Gali No 2, Delhi – 110034, India. For anything on this page, write to hello@digitalplix.com or call +91 88028 23605. We are the data fiduciary under India's Digital Personal Data Protection Act, 2023, and the data controller under the UK and EU GDPR for visitors in those regions.
What we collect, and only when you give it
We do not know who you are until you tell us. There are two ways you can:
- The enquiry form. Your name, business name, website address, the service you are interested in, your mobile number and your email address. Nothing on that form is optional-but-hidden: what you see is what we get.
- Email verification. If you use the “Send OTP” button, we send a one-time code to your address to confirm it reaches you. The code is held on our server only long enough to check it, then discarded.
What happens when you press submit
Your answers are sent to our own server, which emails them to us and keeps a copy that only we can read. They are not posted to a third-party form service and not passed through a messaging app. What you type is never sent to an advertising platform; our measurement tools, described below, only learn that an enquiry was made. If you would rather not use the form at all, email hello@digitalplix.com or call us — the details are on the contact page.
If you book a call instead of filling the form, that booking is handled by Cal.com, which receives your name, email and answers to the booking questions in order to create the meeting and send the invitation. The meeting itself is on Google Meet.
If you tap the WhatsApp button, the conversation happens in WhatsApp, which is run by Meta under its own terms. We see your number and what you write to us there, and nothing before you send the first message.
Measurement and advertising tools
When we advertise our own agency, this site uses the tools below. They tell us which advert or search brought a visitor and whether that visit ended in an enquiry, a booked call, or a tap on our phone or WhatsApp number. They do not receive what you type into the form.
- Google Analytics 4 (Google): which pages were viewed, your approximate location taken from your IP address, your device and browser, and how you arrived.
- Meta Pixel (Meta Platforms): that a page was viewed and that an enquiry or booking happened, so Meta can measure and improve the adverts we run on Facebook and Instagram.
- Google Ads conversion tracking (Google): that an enquiry or booking followed a click on one of our Google adverts.
These tools are switched on only while we are running advertising. They set cookies or similar identifiers in your browser, and Google and Meta may combine what they record with what they already know about you under their own privacy policies. You can block them in your browser settings or with an ad blocker, and the site will work exactly the same.
Why we hold it
To reply to your enquiry, to prepare the free audit you asked for, and — if you become a client — to do the work and invoice for it. We do not sell your details, we do not rent them, and we do not add you to a marketing list because you enquired.
Where the UK or EU GDPR applies, our lawful basis is legitimate interests (answering a business enquiry you started) for your enquiry, and your consent for the measurement tools above. You can object or withdraw at any time.
How long we keep it
- Enquiries that do not become work: up to 24 months, then deleted.
- Client records: for the life of the engagement, plus the period Indian tax and accounting law requires us to keep invoices and contracts.
- OTP codes: minutes, not days.
Who else can see it
- Our hosting provider, which stores the site and sends the verification email.
- Cal.com and Google, if you book a call — for the scheduling and the Meet link.
- Our email provider, to receive and reply to you.
- Google and Meta, through the measurement tools described above — page views and the fact that an enquiry happened, not your form answers.
- Payment and invoicing services, for clients only — a bank, and Wise or Payoneer for clients outside India.
If you become a client and we run advertising for you, we work inside your Google and Meta accounts rather than reselling through ours. Your advertising data stays with you.
Cookies, and what this site stores on your device
The site itself stores two things. dp-currency is kept in your browser and remembers whether you chose INR, USD, GBP, AED or CAD, so prices do not reset on the next page; it never leaves your device. If you use the “Send OTP” button, a short-lived session cookie lets our server match the code you type to the one we sent.
The measurement tools above set their own cookies when they are switched on, for example _ga (Google Analytics), _gcl_au (Google Ads) and _fbp (Meta). Clearing your browser data removes all of these.
Third parties your browser contacts
Loading this site makes your browser fetch files from a few other servers, which means those servers see your IP address and basic request information. We cannot link that to you, but you should know it happens: Google Fonts (the typefaces), jsDelivr (icons and the 3D library behind the visuals), Cal.com (only when you open the booking calendar), Unsplash (two background photographs), YouTube (the preview picture of our founder video if one is shown, and the video itself only when you press play) and, while advertising is running, Google and Meta for the measurement tools above.
Where your data goes
We are in India, so if you contact us from the UK, the EU, the US, Canada or the UAE, your details are transferred to and processed in India. India has no UK or EU adequacy decision, so for visitors covered by GDPR we rely on your explicit consent to that transfer, given when you send the enquiry. If you would prefer not to transfer data to India, please do not use the form — and tell us, because it is a reasonable position and we would rather know.
What you can ask us to do
Wherever you are, you can ask us to show you what we hold, correct it, delete it, stop using it, or send it to you in a portable format. Under the DPDP Act you may also nominate someone to exercise these rights for you. Under GDPR you may additionally object to processing and complain to your local supervisory authority — in the UK, the Information Commissioner's Office.
Email hello@digitalplix.com and we will respond within 30 days. No charge, and no reason required.
Children
This site is for businesses. We do not knowingly collect anything from anyone under 18. If you believe we have, tell us and we will delete it.
Security, honestly stated
The site is served over HTTPS and access to enquiries is limited to the two people who run the agency. No system is perfectly secure and we will not pretend otherwise. If a breach ever affects your data we will tell you and the relevant authority within the timeframes the DPDP Act and GDPR require.
Changes
If this policy changes materially we will update the date at the top and, where we hold your email as a client, tell you directly.